Improving team performance comes from both within and without If you are running a team or project team, especially when you have new team or one where there has been a change in team membership, you need to bring them up to speed as quickly as possible. Underpinning is this how you can capture, use […]
VIEW POSTWhy what got you here won’t get you there! Are any of these scenarios familiar to you? You’ve been recently promoted. You’re in the same job you were in a year ago, but the scope is a lot bigger today than it was then. You’re working in an organization where the performance bar has been […]
VIEW POSTHow to ask customers for feedback to build better relationships and drive sales Too often businesses adopt pessimistic mindsets when using customer surveys, with the surveys being focused on problems and what has gone wrong – your “land mines”. This is so the business can identify what has gone wrong, focus on what can be […]
VIEW POSTEmotions can make you a better negotiator… Normally when you think of making decisions, negotiating or dealing with others you do so on the assumption that you are a rational person, and that the other person is a rational person. In short, logic makes you think, and thinking makes you act. Think of how you […]
VIEW POSTThe four reasons why and what you need to do Most people and I assume that you are one of them, know the importance of having goals and goal- setting. Setting goals gives you something to strive towards and boosts your self-confidence when you achieve them. But do you set goals and pursue them? Research […]
VIEW POSTHow to build your ability to be objective. A common mistake made by managers is to equate what they think with what they know. But there is a world of difference, let me explain. At the core of this is being able to differentiate between the objective and the subjective perspective of the matter to […]
VIEW POSTHow failure can make you more successful… We all make mistakes, but do we learn from them? As children we are often taught not to make mistakes, and that it is important to be right. This is reinforced as we become adults and so we learn to equate mistakes with failure. And when we do […]
VIEW POSTHow to determine and assess future leaders, and where and how to focus your efforts in their development. You are looking to develop future leaders for your business. How can you do this so that you can consistently evaluate them across the board? What is more important when you evaluate them – their past performance […]
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