Creating the world around yourself We often pride ourselves on how reasonable and logical we are. We see it as a strength. Our ability to gather the data and information, to analyze it and make sense of it, and then to act on it are strengths. They are assets we can use to generate results […]
VIEW POSTChange starts with ourselves, but why is it so hard to do? To change ourselves we need to change our behaviour. This is difficult to do and even harder to sustain. In fact it can be one of the hardest things that we do. If you think I’m exaggerating this then answer these three questions […]
VIEW POSTThe four alternative results you can realize in any conflict There are four outcomes that can result from a conflict between the two main protagonists, depending who ‘wins’ and who ‘loses’. The Conflict Outcomes Matrix Win-Win: Both parties “Win.” You both know you have achieved what you needed, but not at the expense of the […]
VIEW POSTHow to anticipate problems and failure before they occur We are all familiar with post-mortems and forensic examinations from all the TV crime series. Post-mortems are good for telling you what went wrong, why it went wrong, and the consequences of things going wrong (death in this instance) – but it doesn’t change the fact […]
VIEW POSTWe often look at the risks associated when people don’t conform, and we often don’t like those who fail to act in the way we want or we expect. But how often do we consider the risks associated with conformity? The answer is rarely, yet the risks are considerable. We often go along with a […]
VIEW POSTBuilding and Assessing Trust Trust underpins relationships, and relationships underpin business. Good business is built on good relationships, but we rarely look at how we build good trust. This is important as when we think of trust and what it means, we quickly realize it encompasses many things. We use the word “trust” to: Interpret […]
VIEW POSTAttacking.Abdicating.Accountability. When dealing with conflict there are only three ways in which you, or your reports, can respond. These are attacking, abdicating and being accountable. Attacking – this is the first part of the “fight or flight” syndrome which we experience when we come across an uncomfortable situation. For example, we are in a meeting […]
VIEW POSTWhy you need self-confidence, simplicity and speed in business Many businesses, as they grow, develop a bureaucracy. This makes it hard for the business to adapt to the accelerating changes we are experiencing. As Professor Gary Hamel said: “Today, the most important question for any organisation is this: are we changing as fast as the […]
VIEW POSTA different approach that produced results Do you struggle to motivate your team? Could your team be more productive and more effective? Do you have people who are not performing to their potential? If so, then you are not alone. Like many other leaders, great and small, you are making the same mistake: assuming that […]
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