Leadership and management may complement each other, but they are very different So which is more important, management or leadership? This is not the right question to ask, rather the question to ask what is the balance between management and leadership that you need to have? To answer this, you need to at what role […]
VIEW POSTHow failure can make you more successful… We all make mistakes, but do we learn from them? As children we are often taught not to make mistakes, and that it is important to be right. This is reinforced as we become adults and so we learn to equate mistakes with failure. And when we do […]
VIEW POSTFour key strategies to use when managing conflict, and when to use them When assessing what strategy to use in managing the conflict there are two key criteria: the importance of the outcome and the importance of the relationship. Their relative importance will vary with each situation. The four quadrants in the above matrix are: […]
VIEW POSTHow to determine and assess future leaders, and where and how to focus your efforts in their development. You are looking to develop future leaders for your business. How can you do this so that you can consistently evaluate them across the board? What is more important when you evaluate them – their past performance […]
VIEW POSTIn a changing world the level of anxiety people experience increases as they become less clear on what is happening, more uncertain as to how it will affect them, and increasingly unsure about what to do. You will feel this for yourself, and your team will be feeling it too. So what can we do […]
VIEW POSTThere is a simple, but useful tool that helps you to understand how people respond to situations, and to anticipate their likely behaviour. It can also help you identify those who are likely to be winners and losers. This tool is called the Locus of Control. Everyone wants to know what separates winners from losers. […]
VIEW POSTDiscipline Without Punishment “We need to understand the difference between discipline and punishment, Punishment is what you do to someone; discipline is what you do for someone” – Zig Ziglar by Andrew Cooke, Growth & Profit Solutions Disciplining people has always been a difficult matter for managers with many being uncomfortable with its adversarial nature. […]
VIEW POSTThe Four Most Important Words Employees Need To Hear How to get your people to engage with you. by Andrew Cooke, Growth & Profit Solutions In a recent interview with the New York Times, Bill Marriott, chairman of the Marriott Hotel Group, shared this useful piece of advice. He explained that as a young officer […]
VIEW POSTWhat Do Effective Leaders Do? The one thing effective leaders do. Do you do this too? by Andrew Cooke, Growth & Profit Solutions When you ask people what do effective leaders do you will get a range of responses – set strategy, provide direction, develop people, motivate people, create alignment of activities, and so the […]
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