How to encourage employees to engage themselves in what they do!There is a problem with employee engagement. And I am not talking about the reports decrying the low levels of employee engagement in business globally. The problem is deeper and more profound. It is that the whole premise of employee engagement is based on a […]
VIEW POSTHow to create an environment that empowers people. As a manager or leader, do you let your people assume more responsibility when they are able? Do you know when that is, or do you keep telling yourself that they aren’t ready yet?In my travels from organization to organization, I talk with thousands of people every […]
VIEW POSTIn 2015 SouthWest Airlines received a job application every two seconds, but it was very selective. It received over 287,000 resumes from which it interviewed 102,112 candidates, and hired only 6,582 people. Why has SouthWest Airlines gone to such an extreme to recruit so few people, less than 2% of all applicants? The key to the […]
VIEW POSTHow to use deadlines to your advantage We often live in fear of deadlines or see them as the main source of our stress. You know how it goes: “Only two months left to make your annual target”, “The report has to be completed and on the boss’ desk by Friday morning”, or “The customer […]
VIEW POSTHow attitude is a good predictor of prospective employee success, and how you can identify those with the right attitude for your business. The top challenge for CEOs according to a survey from the Conference Board (January 2013) is Human Capital – the ability to develop and acquire the right people, with the right skills […]
VIEW POSTLosing staff can cost you more than you know! It is only in recent years that businesses have started to assess the cost of employee turnover. For many years it has not been an area of priority, simply because it wasn’t being measured and what isn’t measured isn’t valued. So what are some of the […]
VIEW POSTThe risks and costs of allowing engaged employees to become disengaged, and how to avoid it happening. Everybody wants engaged employees who are committed, energized and enabled in doing their work. We look at where we think different people are and pigeon-hole them as appropriate. We forget, however, that they can move from one state […]
VIEW POSTAttacking.Abdicating.Accountability. When dealing with conflict there are only three ways in which you, or your reports, can respond. These are attacking, abdicating and being accountable. Attacking – this is the first part of the “fight or flight” syndrome which we experience when we come across an uncomfortable situation. For example, we are in a meeting […]
VIEW POSTA study carried out by Marshall Goldsmith and Kelly Goldsmith look at testing the effectiveness of active questions with employees who underwent training. In short, a passive question begets a passive answer. For example, an answer to “Do you have clear goals?” might be “My manager can’t make his mind up as to what my […]
VIEW POST