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Category Archives for "Uncategorized"

Conflict Styles, Five Ways for Managing Conflict

By Andrew Cooke | April 5, 2018

Styles to adopt to get the outcome you seek Now you know what kind of outcome – in terms of both the outcome and the relationship (see ‘The Conflict Outcomes Matrix’ article) – you are looking for the question now is how can you manage the conflict in the most appropriate way?  There are five […]


The Difference Between Leadership Training vs. Leadership Development

By Andrew Cooke | March 1, 2018

A succinct overview of the differences between the training and development of leaders. In a previous article, I wrote about the importance of developing leaders, not training them.In this article, we discuss how training which is fixed, one-dimensional, backward looking and one-size-fits-all in its approach is not suited for the new business reality in which […]


When Planning Can Be Counter-Productive

By Andrew Cooke | February 20, 2018

Planning and rituals can help you, but if you over plan you can stress yourself out. As humans, we need to have a degree of flexibility and spontaneity in what we do. Think of a time when you had to work to a tight and unforgiving plan. As Helmuth von Moltke the Elder (chief of […]


Network Effects & the Collaboration Curve

By Andrew Cooke | July 17, 2017

Building a stronger business through network effects & collaboration  Network effects are becoming increasingly important for businesses; especially those involved in technology, as by understanding them you can not only build better products but also a better business. A network effect occurs when a product or service becomes more valuable to its users as more […]


1 Land Mines vs. Gold Mines

By Andrew Cooke | July 12, 2017

How to ask customers for feedback to build better relationships and drive sales Too often businesses adopt pessimistic mindsets when using customer surveys, with the surveys being focused on problems and what has gone wrong – your “land mines”. This is so the business can identify what has gone wrong, focus on what can be […]


Building Your Personal Leadership Brand

By Andrew Cooke | June 28, 2017

Just as businesses need to build their brands, so leaders need to build their leadership brand. You probably already have a personal leadership brand. But do you have the right one? And is it the one that will take you from where you are to where you want to be? This is an important question […]


Building Your Career

By Andrew Cooke | June 26, 2017

Tips on planning your future career Successful executives are not just successful because they do a good job, but because they look to build their own career. This does not happen but by chance, but with forwarding planning. As such business executives can learn useful lessons from those engaged in politics. This is not to […]


Leveraging Your Weaknesses

By Andrew Cooke | June 7, 2017

“Bad companies are destroyed by the crisis. Good companies survive them. Great companies are improved by them”  – Andy Grove, co-founder of Intel I know the commonly accepted thinking is that to be more successful you need to address and leverage your strengths, not your weaknesses. I have even written an article on this previously. […]