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Category Archives for "Leadership"

Five Ways to Create an Environment for Employee Engagement

By Andrew Cooke | June 21, 2017

Only employees can engage themselves. You can’t do it. All you can do is create an environment which helps people to be self-motivated and engaged.  Everyone is different, that is true, but there are common factors that are intrinsic to everybody’s level of satisfaction and engagement at work. Engaged employees voluntarily invest time, effort and […]

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Creating Competitive Advantage Through Connection

By Andrew Cooke | June 16, 2017

How creating a “connection culture” can drive business results & the bottom-line We are all living and working in an increasingly volatile environment where accelerating change is the norm. This, with the fact that most people like to live and work within their comfort zone, can cause problems for leaders and their businesses as people […]

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When Your Team Knows More Than You

By Andrew Cooke | June 14, 2017

What to do when your team is better than you!  Leaders often have individuals working with them who know more than the leader does. This is part of being a leader when you have responsibility for areas outside your specialty or expertise where your reports know more than you do.  They will ask questions that […]

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The Leadership/Management Matrix Tool

By Andrew Cooke | May 31, 2017

Leadership and management may complement each other, but they are very different So which is more important, management or leadership? This is not the right question to ask, rather the question to ask what is the balance between management and leadership that you need to have? To answer this, you need to at what role […]

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Leadership versus Management

By Andrew Cooke | May 29, 2017

Leadership and management may complement each other, but they are very different Most people use the words “management” and “leadership” interchangeably and usually only distinguish between the two by where the person is in the organizational hierarchy.  Here you have ‘leaders’ at the top, ‘managers’ in the middle, and ‘labor’ at the bottom. Simple, but […]

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Performance vs. Potential Matrix

By Andrew Cooke | January 4, 2017

How to determine and assess future leaders, and where and how to focus your efforts in their development. You are looking to develop future leaders for your business. How can you do this so that you can consistently evaluate them across the board? What is more important when you evaluate them – their past performance […]

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Reducing Anxiety in Your Organization

By Andrew Cooke | October 30, 2015

In a changing world the level of anxiety people experience increases as they become less clear on what is happening, more uncertain as to how it will affect them, and increasingly unsure about what to do. You will feel this for yourself, and your team will be feeling it too. So what can we do […]

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The Power of Framing

By Andrew Cooke | October 23, 2015

Frames are a powerful tool that allow you to define how a situation, event or occurrence can be viewed.  If you set the frame, you control the conversation; if you control the conversation, you can control the relationship; and if you control the relationship, you control the business opportunity. A frame works in the same […]

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Trust “Taxes”, the Costs of a Lack of Trust

By Andrew Cooke | October 9, 2015

Trust taxes are costs that you incur when there is little or no trust. When trust goes down, speed also goes down and cost goes up.  This is a “tax” – and this tax can double the cost of doing business. There are 7 types of “trust taxes”: Redundancy & duplication with smaller spans of control – […]

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