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Tag Archives for " Leadership "

Your Circle of Concern and Circle of Influence

By Andrew Cooke | October 5, 2015

You have limited time, resources and energy to expend on getting work done, projects completed and achieving the results you are looking for.  As such you need to be able to use these limited and finite resources effectively.  To do this you need to be able to distinguish between what lies within your Circle of […]


Take a Breath

By Andrew Cooke | October 2, 2015

When you get stressed you need to be able to take a moment out to gather your thoughts and regroup. A good sign that you need to do this is when you find that your mind is busy “chattering”. You are often physically, mentally and emotionally overloaded.  You need to have a break but you […]


Reduce the Fear

By Andrew Cooke | September 29, 2015

People often experience fear and concern over what is happening or not happening as they perceive it.  As a leader, how do you manage fear? A good piece of advice from Olivia Blanchard chief economist of the IMF was: “first and foremost, reduce uncertainty….Above all, adopt clear policies and act decisively”. When people have a […]


Are You in Control?

By Andrew Cooke | September 25, 2015

There is a simple, but useful tool that helps you to understand how people respond to situations, and to anticipate their likely behaviour. It can also help you identify those who are likely to be winners and losers. This tool is called the Locus of Control. Everyone wants to know what separates winners from losers. […]


How Starbucks Helped Its Employees and Customers Through the Recent Sharemarket Chaos

By Andrew Cooke | September 1, 2015

Millions of people and businesses have been impacted, directly or indirectly, by the recent stockmarket drops in China and elsewhere. It is a cause of concern with over $1 trillion being wiped from Asian markets recently, the Dow Jones Industrial Average being sent plunging, as well as in other markets. Starbucks’ CEO Howard Schultz decided […]


Discipline Without Punishment

By Andrew Cooke | November 18, 2014

Discipline Without Punishment “We need to understand the difference between discipline and punishment, Punishment is what you do to someone; discipline is what you do for someone” – Zig Ziglar by Andrew Cooke, Growth & Profit Solutions Disciplining people has always been a difficult matter for managers with many being uncomfortable with its adversarial nature. […]


The Challenge of Business Speeding Up

By Andrew Cooke | June 24, 2014

The Challenge of Business Speeding Up It.is not how fast business goes that matters, it is how and if you can keep up! by Andrew Cooke, Growth & Profit Solutions The pace of doing business is speeding up not slowing down. Each year the pressure grows on all areas of a business including its people, […]


The Four Most Important Words Employees Need To Hear

By Andrew Cooke | June 3, 2014

The Four Most Important Words Employees Need To Hear How to get your people to engage with you. by Andrew Cooke, Growth & Profit Solutions In a recent interview with the New York Times, Bill Marriott, chairman of the Marriott Hotel Group, shared this useful piece of advice.  He explained that as a young officer […]