When procrastinating can be a good thing to do….. What do you think of when I say the word “procrastination” to you? Often we look at procrastination we see it as something that we do but should not – it is about creating delay, avoiding work, or putting off those things that we don’t want […]
VIEW POSTLeaders are faced with the on-going dilemma of maintaining long-term and sustainable profitability, whilst having to meet the short-term gains demanded by investors. Here are a few insights into how you can lead more effectively in these challenging times. Andrew’s Top 8 Insights Change your mindset – instead of looking at the issue of how […]
VIEW POSTWe are all working in an environment where we are expected to do more, with less, more quickly. So, we look to work faster and quicker in what we do. But this has led to a problem. The problem is this. Busy-ness = Good From this the belief has developed that the busier we are […]
VIEW POSTIn times of challenges and uncertainty, supervisors might be experiencing an increase in the number of difficult conversations with their staff. These could include delivering bad news about an employee’s job, informing staff about work restructuring, or discussing other complicated and stressful work situations. Preparing for the conversation Before going into the conversation, ask yourself […]
VIEW POSTAnd it’s not necessarily those who spend the most…. The squeaky wheel is the one that gets the oil. We all know that. And the customers that complain are the ones we listen to, and with good cause. But when we do so we often forget to pay sufficient attention to our other customers. Because […]
VIEW POSTHow to build your ability to be objective. A common mistake made by managers is to equate what they think with what they know. But there is a world of difference, let me explain. At the core of this is being able to differentiate between the objective and the subjective perspective of the matter to […]
VIEW POSTLeadership and management may complement each other, but they are very different So which is more important, management or leadership? This is not the right question to ask, rather the question to ask what is the balance between management and leadership that you need to have? To answer this, you need to at what role […]
VIEW POSTHow failure can make you more successful… We all make mistakes, but do we learn from them? As children we are often taught not to make mistakes, and that it is important to be right. This is reinforced as we become adults and so we learn to equate mistakes with failure. And when we do […]
VIEW POSTFour key strategies to use when managing conflict, and when to use them When assessing what strategy to use in managing the conflict there are two key criteria: the importance of the outcome and the importance of the relationship. Their relative importance will vary with each situation. The four quadrants in the above matrix are: […]
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