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Category Archives for "Growth & Profit Solutions"

Trust “Taxes”, the Costs of a Lack of Trust

By Andrew Cooke | October 9, 2015

Trust taxes are costs that you incur when there is little or no trust. When trust goes down, speed also goes down and cost goes up.  This is a “tax” – and this tax can double the cost of doing business. There are 7 types of “trust taxes”: Redundancy & duplication with smaller spans of control – […]

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Your Circle of Concern and Circle of Influence

By Andrew Cooke | October 5, 2015

You have limited time, resources and energy to expend on getting work done, projects completed and achieving the results you are looking for.  As such you need to be able to use these limited and finite resources effectively.  To do this you need to be able to distinguish between what lies within your Circle of […]

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Take a Breath

By Andrew Cooke | October 2, 2015

When you get stressed you need to be able to take a moment out to gather your thoughts and regroup. A good sign that you need to do this is when you find that your mind is busy “chattering”. You are often physically, mentally and emotionally overloaded.  You need to have a break but you […]

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Reduce the Fear

By Andrew Cooke | September 29, 2015

People often experience fear and concern over what is happening or not happening as they perceive it.  As a leader, how do you manage fear? A good piece of advice from Olivia Blanchard chief economist of the IMF was: “first and foremost, reduce uncertainty….Above all, adopt clear policies and act decisively”. When people have a […]

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Are You in Control?

By Andrew Cooke | September 25, 2015

There is a simple, but useful tool that helps you to understand how people respond to situations, and to anticipate their likely behaviour. It can also help you identify those who are likely to be winners and losers. This tool is called the Locus of Control. Everyone wants to know what separates winners from losers. […]

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How Starbucks Helped Its Employees and Customers Through the Recent Sharemarket Chaos

By Andrew Cooke | September 1, 2015

Millions of people and businesses have been impacted, directly or indirectly, by the recent stockmarket drops in China and elsewhere. It is a cause of concern with over $1 trillion being wiped from Asian markets recently, the Dow Jones Industrial Average being sent plunging, as well as in other markets. Starbucks’ CEO Howard Schultz decided […]

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Discipline Without Punishment

By Andrew Cooke | November 18, 2014

Discipline Without Punishment “We need to understand the difference between discipline and punishment, Punishment is what you do to someone; discipline is what you do for someone” – Zig Ziglar by Andrew Cooke, Growth & Profit Solutions Disciplining people has always been a difficult matter for managers with many being uncomfortable with its adversarial nature. […]

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Message Distortion – What You Said Is Not What Is Heard

By Andrew Cooke | November 10, 2014

Message Distortion – What You Said Is Not What Is Heard What you said is not what is heard… by Andrew Cooke, Growth & Profit Solutions Sir Arthur Conan-Doyle wrote his first Sherlock Holmes story in 1886. The fictitious character was based on a real man, Dr Joseph Bell, a renowned forensic scientist at Edinburgh […]

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