The Four Components of Human Performance There are four key components that need to be in place for people to perform, and for organisations to prosper. What are they and what can we do to ensure they are in place? by Andrew Cooke, Growth & Profit Solutions Performance is about people, and people can be […]
VIEW POSTWhen Leadership Fails – and Why! Leaders and potential leaders are often set-up to fail by their own companies. Where are companies going wrong, and what can we do about it? by Andrew Cooke, Growth & Profit Solutions Let me paint you a picture. Your business has a new global initiative to identify and develop […]
VIEW POSTThe Chicken & The Pig An executive coach is not a silver bullet for your problems. But what do you need to do before you engage an executive coach, and to make sure you get the most out of your time with them? by Andrew Cooke, Growth & Profit Solutions Coaching is a two-way process and […]
VIEW POSTSelf-Leadership Needs Self-Influence “Leadership is influence” – John Maxwell by Andrew Cooke, Growth & Profit Solutions The difference between management and leadership is best described as management is about handling complexity, whereas leadership is about handling change. Change is about successful influence, and influence is a personal skill that can be developed and grown. People […]
VIEW POST9 Questions to Answer to Keep Clients Loyal 9 questions to ask to help you keep clients loyal – now and in the future. by Andrew Cooke, Growth & Profit Solutions Last week we looked at the difference between client satisfaction and client loyalty, and the mistake commonly made by leaders in the belief that […]
VIEW POSTThe 5 Challenges for Leaders What are the top 5 challenges for leaders globally, and how can you deal with them? by Andrew Cooke, Growth & Profit Solutions Leaders are under increasing pressure having to deal with more, with less, whilst having to handle the 5 challenges of the modern business world. This article looks […]
VIEW POSTClient Satisfaction Is Not The Same As Client Loyalty Don’t assume that because your surveys show that your clients are satisfied it will mean that they will be loyal… by Andrew Cooke, Growth & Profit Solutions A common mistake to make is that client satisfaction and client loyalty are positively correlated i.e. that higher the […]
VIEW POSTLeaders – Don’t Give Advice When Asked! How executive coaching can help you in your business by Andrew Cooke, Growth & Profit Solutions Leaders and managers often need to give feedback to their teams and staff. Usually it is in the form of advice rather than feedback. Why is this? Advice can be packaged more […]
VIEW POSTHow to Manage Volatility, Uncertainty, Complexity and Ambiguity – Part 2 4 ways how leaders can deal with volatility, uncertainty, complexity and ambiguity. by Andrew Cooke, Growth & Profit Solutions In an earlier blog we looked at the challenges leaders face in dealing with Volatility, Uncertainty, Complexity and Ambiguity – or VUCA. As business leaders […]
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