Employees – Page 3 – Growth and Profit

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Category Archives for "Employees"

Take a Breath

By Andrew Cooke | October 2, 2015

When you get stressed you need to be able to take a moment out to gather your thoughts and regroup. A good sign that you need to do this is when you find that your mind is busy “chattering”. You are often physically, mentally and emotionally overloaded.  You need to have a break but you […]


Reduce the Fear

By Andrew Cooke | September 29, 2015

People often experience fear and concern over what is happening or not happening as they perceive it.  As a leader, how do you manage fear? A good piece of advice from Olivia Blanchard chief economist of the IMF was: “first and foremost, reduce uncertainty….Above all, adopt clear policies and act decisively”. When people have a […]


How Starbucks Helped Its Employees and Customers Through the Recent Sharemarket Chaos

By Andrew Cooke | September 1, 2015

Millions of people and businesses have been impacted, directly or indirectly, by the recent stockmarket drops in China and elsewhere. It is a cause of concern with over $1 trillion being wiped from Asian markets recently, the Dow Jones Industrial Average being sent plunging, as well as in other markets. Starbucks’ CEO Howard Schultz decided […]


Discipline Without Punishment

By Andrew Cooke | November 18, 2014

Discipline Without Punishment “We need to understand the difference between discipline and punishment, Punishment is what you do to someone; discipline is what you do for someone” – Zig Ziglar by Andrew Cooke, Growth & Profit Solutions Disciplining people has always been a difficult matter for managers with many being uncomfortable with its adversarial nature. […]


The Challenges of Middle Management

By Andrew Cooke | February 8, 2013

The Challenges of Middle Management by Andrew Cooke, Growth & Profit Solutions Why middle-management is essential for business survival and the risks you run of if you lose or alienate them. Middle management.  Often described as the ‘backbone’ of the company, they provide the continuity across the business and the key people for getting things […]


Do You Have the 3 Factors for Organizational Resilience?

By Andrew Cooke | February 4, 2013

Do You Have the 3 Factors for Organizational Resilience? How to assess and develop your organization’s resilience. *by Andrew Cooke, Growth & Profit Solutions Resilience – a word more often abused than used correctly.  Resilience often is used to describe strength.   Although strength is implied in resilience, it is actually not a trait (a distinguishing […]


3 5 Ways to Build Your Leadership Brand

By Andrew Cooke | November 22, 2012

5 Ways to Build Your Leadership Brand by Andrew Cooke, Growth & Profit Solutions Many companies have an ad hoc approach to developing their leaders, developing them as and when necessary to help them fulfill their roles.  The weakness here is that it is just about the company. Take a step back, and let’s review […]


2 The Only 2 Ways to Reach Your Customers

By Andrew Cooke | November 11, 2012

The Only 2 Ways to Reach Your Customers by Andrew Cooke, Growth & Profit Solutions There are two ways to market to and gain customers, and two ways only. Either you reach out to them, or they are attracted to you. One way you try to “push” them to come to you, the other way […]


3 Holding People Accountable

By Andrew Cooke | November 9, 2012

Holding People Accountable By  Andrew Cooke, Growth & Profit Solutions A recent survey quoted in an article in the Harvard Business Review Blog highlighted that the single, most avoided responsibility was holding people accountable.  In the survey of more than 5,400 upper-level managers from the US, Europe, Latin America, and Asia-Pacific gathered since 2010, 46% […]